A step-by step guide to placing your order

Browse this site, then contact Jane
at thechinasyndrome@gmail.com
or 0161 969 5942
or 07977 300 317
to discuss your requirements and fix dates.

We will send you an order form.

Once we have your order we will send you a quote (including washing up and delivery charges where appropriate).

If you decide to go ahead, you will provide us with a 50% deposit and a signed copy of our terms and conditions form. Once we receive this package, your order is confirmed.

We will stay in touch, tie up any loose ends and you can let us know of any changes you want to make.

10 days prior to the agreed delivery date, the balance of the hire charges and a separate damage deposit of £80 is payable.

We will carefully pack your items and deliver them to you at an agreed time and place. You will check the items and any problems can be resolved at this point.

You and your guests will have a wonderful time, enjoying the fabulous vintage china and linens as part of your special occasion!

Afterwards, carefully collect, wipe (and wash  up and dry by hand if you have decided to do this yourselves) and pack the hired items in their original packaging and boxes.

We will collect the order at an agreed time and place and report any damage or losses to you within 48 hours.

Your damage deposit will be returned to you (minus any charges for damage or losses) within 7 days of the date of collection.

You will treasure the memories of your wonderful event and the important part played by the beautiful vintage crockery that you hired for many years to come!